Shipping

Order Processing & Shipping Policy – ComfiWay

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your payment.

At ComfiWay, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to customers across the world and ensure that you receive the highest level of service and responsiveness at all times.

Once an order has been submitted, you will be provided with order status and shipping information, and receive the tracking number (via email) once your order has been shipped.

Order Acceptance & Pricing

Please note that there may be situations where we are unable to process an order. ComfiWay reserves the right to refuse or cancel any order at any time for any reason. You may be required to provide additional verification or information, including (but not limited to) a phone number and shipping address before we accept the order.

To prevent fraudulent activity, we reserve the right to validate your payment details and verify the personal information you provide (e.g. identity, address, or bank info). If we suspect a risk of fraud, we may cancel the order immediately.

We aim to provide accurate pricing on our website, but errors may occur. In the event of a pricing mistake, we reserve the right to cancel your order or contact you with updated information. This applies regardless of whether the order has been confirmed or your credit card charged.

Every effort is made to dispatch your order as quickly as possible. Orders are processed once they are placed.

FREE SHIPPING [0.00 USD]

  • Cut Off Time: 11am (PST) – Pacific Standard Time (Los Angeles)

  • Handling Time: 1–3 Business Days (Monday–Friday, 10am–6pm)

Estimated Delivery Time:

  • United States: 7–14 business days

  • Canada: 7–14 business days

  • United Kingdom: 7–14 business days

  • Europe: 7–14 business days

  • Australia: 7–14 business days

  • New Zealand: 7–14 business days

  • Similar delivery timeframes apply to most other worldwide destinations.

What happens after I place an order?

Once your order is placed, you'll receive a confirmation email with your order number and receipt.
Your package typically ships within 1-3 business day (excluding holidays).

If you don’t see a confirmation email in your inbox, check your spam/junk folder.
Still no email? Please contact us at 📩 supportcomfiway@gmail.com with the subject line: “Order Confirmation Not Received” and a team member will assist you.

Which carriers do you ship with?

We use a variety of trusted shipping carriers, including but not limited to USPS.
For high-value shipments, a signature may be required upon delivery.

How do I check the status of my order?

Track your order using the tracking number sent to your email.
If you haven’t received your tracking number after 7 business days, email us at 📩 supportcomfiway@gmail.com, and we’ll be happy to help.